When you first sign in to Xchart.com you'll see your organization's dashboard screen
It will look something like this:
Step 1: Find / Click the "Enter new case" button in the "Cases" section above the calendar:
Step 2: Select whether you want to add a new patient (or search for one that you've already entered into Xchart.com before.
Step 3: Enter required fields (First Name, Last Name, Date of Birth) and click "Save".
Step 4: Enter Case Details
For "Time and duration" a few of the valid examples are:
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"tomorrow @ 2pm 2"
"nov 12 , 1400 15m"
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Double check the values in the green boxes to make sure it understood you correctly.
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If the "Save" button is disabled, you're missing a required field above.