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Allow Admins to Unfinalize Cases Without Restrictions

This setting allows admins to unfinalize charts beyond the default 24 hour edit window.

Miranda Moquist avatar
Written by Miranda Moquist
Updated over 9 months ago

To enable organization admins to unfinalize records at any time:

  1. Navigate to Org Settings in the case manager.

  2. Select Allow Admin Record Unfinalization.

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