If you prefer written instructions, continue under the video.
Note if you have previously been using the old Xchart Desktop App:
Please note that with this appraoch you should no longer use the downloaded desktop app. Instead, when using the Allink box or Xlink, just open Chrome and go to Xchart.com to sign in. You can completely uninstall the Xchart desktop app from Windows / Mac.
First, you'll need ONE of either of the following cables, a Xlink OR an Allink box (made by Edan). Please contact [email protected] if you need one.
Set up Edan monitor as follows:
Menu
Maintenance
User Maintain
Password is (all upper case): ABC
Network Maintain
For Server IP enter this address: 202.114.4.120
Select Network Type: "Wired"
Click Config next to network type to enter "Wired Setup" screen.
Set Mode to: "Static" or "Manual" (the available label varies by model)
Enter one of the following IPs addresses:
most Allinks and Xlinks should be: 202.114.4.119
if that doesn't work, there were a few sent out as 202.114.4.118
Newer models will also ask for MASK and GW, set them as follows.
MASK: 255.255.255.0
GW: 202.114.4.1
Older model should look like this:
Newer ones should look like this:
Updating Monitor Security Settings
This is only required if you have a "Security" button at the very bottom of the "User Maintain" menu.
Scroll to the bottom of that screen, because if it exists it will be the very last button:
Setting the Security Settings as follows:
Firewall: Off
HL7: On
HL7 Encryption: Off
Restart the monitor to apply the settings.
Technical note: the "Server IP" can actually be any IP but if you set it to the same thing as the Wired Setup one it causes problems. Because people were getting this wrong so frequently we explicitly tell people to set it to something else.
Testing it with Xchart:
Login to your dashboard at Xchart.com
Select the settings wheel in the upper right corner. (Or you can go to xchart.com/test and this URL will take you to a fake case to test the monitor connection as well.)
Select "test monitor connection"
You'll get a pop-up reminding you this is a fake case and no data will be saved. You can select the "I understand, let me at it!" button
Once in the fake chart you can test the connection from either of the 2 "connect vitals monitor" buttons. One will ALWAYS be displayed at the top of the screen for you to easily access, but it will also be under the monitor set up page.
Select the monitor you are trying to connect with Xchart. For Edan monitors it will be "Edan (via USB)"
Select "show connection selector"
Select the correct connection. A good hint to know if your cable is being displayed in this box is by unplugging it from the computer you are working on. If an option in the box disappears and then reappears once plugged back in, that is the option you want to select.
NOTE: If you DO NOT have anything appear in the connection selector box you may need to download a driver onto your computer. This process can be done by following these steps, it's usually the prolific driver: https://help.xchart.com/en/articles/9189747-install-prolific-driver-windows
Select "use this connection"
Once back to the patients chart it should now have the blue bar displayed across the screen. This bar is a good indicator letting you know you are connected to a vitals monitor and vitals are coming in automatically. If you do not have a blue bar across the top of the chart you are NOT connected to a monitor and live vitals are NOT coming in automatically.
